WELCOME TO SOKNO HAVEN
We’re happy you’re here. Make yourself at home, settle in, and please reach out if there is anything I can do to help make this a five-star stay.
QUICK DETAILS
• Check-in: After 3:00 PM
• Checkout: Before 11:00 AM
• Self check-in with the smart lock
• Maximum: 4 guests
• Sleeping: Queen bedroom and queen sleeper sofa
• Wi-Fi: 1 Gbps fiber
• Parking: Free, open guest parking
ARRIVAL & PARKING
Each townhome is marked with its street address and unit number, and spotlights make the numbers easier to see at night. The best place to park is on the permeable gravel area in the spaces outlined by the small yellow markers.
HOUSE RULES
• No smoking or vaping anywhere on the property or within the community
• No pets
• No parties or events
• No candles or open flames
• Quiet hours: 10:00 PM to 8:00 AM
• No commercial photography or videos
• No third-party bookings
• The renter must be at least 25 years old
• Names and identification for all guests age 18 and older are required before check-in
Smoking or vaping violations are subject to a $250 fee plus additional cleaning costs.
BEFORE YOU LEAVE
• Take all trash to the outside dumpster in the back left corner
• Turn off the lights and lamps
• Return the thermostat to 72° during warm months or 65° during cold months
• Press the lock icon on the keypad when you leave
• Send a quick checkout message if you have a moment
NEARBY
SoKno Haven is minutes from Baker Creek Preserve, Ijams Nature Center, the Knoxville Urban Wilderness, Suttree Landing Park, downtown Knoxville, the University of Tennessee, restaurants, breweries, and live music.
For help during an active reservation, please use the message thread on the platform where you booked.
NEED SOMETHING?
Use the Contact page before your trip, or the message thread on the platform where you booked if your reservation is active. You can keep it simple:
• I have an arrival question.
• I need help with the smart lock.
• I would like firm or soft pillows.
• I need a local dining recommendation.
• I have a checkout question.